WHAT TO DO AFTER A CAR ACCIDENT
Car accidents can be overwhelming for everyone involved; nevertheless, there are important steps to take to make sure everyone stays safe and that you get all the information you need for an insurance claim. After that process is complete, you can have your car repaired by bringing it to the Trent GM Service Department. 
STEP 1: CHECK FOR INJURIES
First, check yourself for injuries. If you're seriously hurt, try not to move; call 911 immediately. If you can't dial the phone, try to get someone else to help you.

If you're fine, then you can check your passengers and the occupants of the other vehicle(s) involved. You should never move someone who is unresponsive. Call for help and listen to the instructions of the 911 operator.

STEP 2: GET TO SAFETY 
Cars can be dangerous if the integrity of the vehicle is compromised in a wreck. It's important for you to get away from the crash if possible, and set up road flares or triangles to warn others as well. If you can move your car off a busy street first, that's advisable. Then, simply call the police to report the accident-even if it's very minor.

STEP 3: EXCHANGE INFORMATION
You'll need to speak to the other driver to get their information. Here's what to get:

  • Their full name and contact information
  • Insurance company and policy number
  • Driver's license and license plate number 
  • The model and color of the car
  • The location of the accident
In many cases, drivers will let you photograph their plates and license, among other things, which is much faster than writing everything down.

STEP 4: DOCUMENT EVERYTHING
Know who the officer is, get a copy of the police report, take photos of damage, and get the name of witnesses. Remember that an insurance adjuster may call you and ask you about minute details, so be sure you're prepared.

STEP 5: FILE A CLAIM AND REPAIR YOUR CAR
You should call your insurance after you contact the police. After this process is all over, you can schedule repairs. Be sure to visit Trent GM for any vehicle maintenance or repairs you need after an accident, as we'll provide fast service, great prices, and several other perks. 

Hours

  • Monday 8:30 am - 7:00 pm
  • Tuesday 8:30 am - 7:00 pm
  • Wednesday 8:30 am - 7:00 pm
  • Thursday 8:30 am - 7:00 pm
  • Friday 8:30 am - 7:00 pm
  • Saturday 9:00 am - 6:00 pm
  • Sunday Closed

Contact

TRENT CADILLAC

1707 HWY 70 E
Directions NEW BERN, NC 28560

  • Contact: 252-497-8653